Information you provide
We may receive information you voluntarily provide by email, telephone, or other direct communication, such as your name, contact information, appointment request, order details, and questions about our services. Do not send sensitive identification numbers, payment-card information, or firearm transaction documents through ordinary email unless specifically instructed to use an approved method.
Website information
Our website hosting provider may process basic technical information needed to deliver and protect the site, such as IP address, browser type, device information, request time, and security or diagnostic logs. We do not use the website for behavioral advertising or sell visitor information.
How information is used
We use information to respond to inquiries, arrange appointments, coordinate transfers, provide requested services, prepare orders or invoices, maintain security, comply with legal obligations, and operate TommyGuns Transfers.
Payments
When a customer pays through an external payment processor such as Authorize.Net, payment information is submitted to and processed by that provider under its own privacy and security practices. This website does not store full payment-card numbers.
Required transaction records
Firearm transaction, transfer, identity, and compliance records are collected and retained separately when required by law. Those records are used and disclosed only for legitimate business, compliance, recordkeeping, or legal purposes.
When information may be shared
We may share information with service providers that help us operate the business, with an FFL or other party involved in a requested transaction, or when required or permitted by law. We do not sell personal information.
Retention and security
We keep information only as long as reasonably needed for the purpose collected or as required by law. We use reasonable administrative and technical safeguards, but no email, website, or electronic storage system can be guaranteed completely secure.
External links
The website may link to third-party services such as GunBroker, Facebook, National Gun Trusts, Google, or payment providers. Their websites and privacy practices are controlled by those organizations.
Children
This website and our firearm-related services are not directed to children. We do not knowingly collect personal information from children through the website.
Updates and questions
We may update this policy as the website or our services change. The effective date will be revised when material changes are made. Privacy questions may be sent to info@tommygunstransfers.com.